Shipping policy

Last Updated: July 2026

Welcome to Auzaar Pk ("we," "our," or "us"). We are committed to delivering your orders safely and on time across Pakistan. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

Shipping Coverage

We proudly offer nationwide delivery across Pakistan through trusted courier partners. Whether you're in a major city or a remote location, we'll do our best to deliver your order promptly.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During sales, holidays, or peak seasons, processing may take slightly longer.

Delivery Time

After your order has been dispatched, the estimated delivery time is:

  • Major Cities: 3–4 business days

  • Other Cities & Remote Areas: 4–6 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.

From time to time, Auzaar Pk may offer Free Shipping promotions on selected products or order values.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) throughout Pakistan.

Please ensure:

  • Someone is available at the delivery address to receive the parcel.

  • The exact payment amount is ready when the courier arrives.

  • The courier may not allow packages to be opened before payment, depending on courier company policies.

Order Confirmation

To ensure successful deliveries, we may contact you via phone call, SMS, or WhatsApp to verify your order before dispatching it.

Orders that cannot be verified may be delayed or cancelled.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable). You can use this tracking number to monitor the status of your shipment.

Incorrect Address

Please ensure your shipping information is accurate before placing your order.

If an incorrect or incomplete address causes delivery failure, additional shipping charges may apply for re-dispatch.

Failed Delivery Attempts

If the courier is unable to deliver your parcel because:

  • the customer is unavailable,

  • the contact number is unreachable,

  • the address is incorrect, or

  • the order is refused,

the shipment may be returned to Auzaar Pk. Any re-shipping costs will be the responsibility of the customer.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of receiving your package. Kindly provide:

  • Your order number

  • Photos of the package and product

  • A brief description of the issue

Our support team will review your request and provide an appropriate solution as quickly as possible.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to:

  • Severe weather

  • Public holidays

  • Political or regional disruptions

  • Courier operational issues

  • High order volumes

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Auzaar Pk

🌐 Website: www.auzaarpk.com

📧 Email: info@auzaarpk.com

📞 Phone/WhatsApp: +92 331 2338111

We are always happy to assist you.